This Privacy Policy explains how SmartWatt Hub collects, uses, stores, and protects your personal information when you use our delivery platform, website, mobile applications, and related services.
We collect personal information such as your name, email address, phone number, delivery address, payment information, and order history when you use our platform.
Your information is used to process orders, facilitate deliveries, improve platform performance, provide customer support, and communicate updates or promotional content.
We may collect real-time location information from customers and delivery drivers to improve delivery accuracy, tracking, and logistics operations.
Payments are processed through secure third-party payment providers. We do not store full payment card information unless explicitly stated.
We may share necessary information with merchants, drivers, logistics partners, payment processors, and service providers solely for operational purposes.
Our platform may use cookies, analytics tools, and similar technologies to improve user experience, monitor platform usage, and personalize services.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
We retain personal information only for as long as necessary to fulfill operational, legal, regulatory, and business requirements.
Depending on your jurisdiction, you may have rights to access, correct, update, delete, or restrict the processing of your personal information.
Our platform may integrate with third-party services such as maps, payment gateways, analytics providers, and communication tools. Their privacy practices are governed by their own policies.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Your information may be transferred to and processed in countries outside your jurisdiction where our partners or service providers operate.
We may update this Privacy Policy periodically. Continued use of the platform after changes become effective constitutes acceptance of the revised policy.
SmartWatt Hub
Email: smartwatthub@gmail.com
Phone: +233 553567690, +233 548152234
Address: Cape Coast, Ghana
By using our Services, you consent to the collection and use of information as described in this Privacy Policy.