Welcome to Smartwatt Hub. These Terms of Service govern your access to and use of our delivery platform, applications, website, and related services.
You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Services. By using the platform, you represent that you have the legal authority to enter into these Terms.
Our delivery platform connects customers, merchants, vendors, and drivers for the ordering, transportation, and delivery of goods and services.
Users are responsible for maintaining the confidentiality of account credentials and all activities performed through their accounts.
Delivery estimates are approximate and may vary due to traffic, weather, operational delays, or other unforeseen circumstances.
Users agree to pay all applicable service fees, delivery charges, taxes, and additional surcharges associated with orders.
Refund eligibility depends on the status of the order and the nature of the issue reported. Cancellation requests may be limited once preparation or delivery has started.
Users may not engage in fraudulent, abusive, unlawful, or harmful activities while using the platform or interacting with drivers, merchants, or staff.
Illegal substances, hazardous materials, weapons, counterfeit goods, and other prohibited items may not be transported through the platform.
All trademarks, branding, platform designs, software, and related intellectual property remain the exclusive property of the company.
The company shall not be liable for indirect, incidental, or consequential damages arising from use of the Services.
Use of the Services is also governed by our Privacy Policy, which explains how personal information is collected and processed.
We reserve the right to update these Terms at any time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
SmartWatt Hub
Email: smartwatthub@gmail.com
Phone: +233 553567690, +233 548152234
Address: Cape Coast, Ghana
By accessing or using the platform, you acknowledge that you have read, understood, and agreed to these Terms of Service.